Tailored Procedures & Rules: Customized procedures, timelines, decision criteria, and reporting mechanisms designed to meet the specific requirements of each program or project.
Cost-Effective Solutions: ADR systems that significantly reduce the burdens and costs on agencies and court systems, saving time and resources. Many of the AAA’s government programs are implemented at no cost to the government.
Expertise & Results: The AAA’s proven track record of resolving disputes through reliable processes and consistent performance on a wide range of issues. Some of our state and federal ADR programs have been operating efficiently for decades.
The AAA’s ADR systems and programs have been implemented by government through statutory language, regulatory authority, executive orders, contracts, and federal court settlement agreements. Our programs resolve a variety of types of disputes, including:
Business and commercial disputes.
Antitrust and compensation disputes.
Automobile insurance no-fault claims.
International tax matters.
Labor and workplace disputes.
Land and business valuation issues.
Intergovernmental disputes (federal-state).
Post-disaster insurance claims.
Standard Essential Patent fair, reasonable, and non-discriminatory terms (FRAND) determinations.
The AAA’s history of collaboration with the government spans federal, state, and local levels. Its work includes partnerships with numerous agencies and organizations, including those listed here. These partnerships reflect the confidence governments have in the AAA’s expertise, impartiality, and ability to deliver tailored ADR solutions for complex challenges.
-
U.S. Congress
-
U.S. Department of Commerce
-
U.S. Department of Justice
-
U.S. Anti-Doping Agency
-
U.S. Environmental Protection Agency
-
U.S. Federal Trade Commission
-
U.S. Internal Revenue Service
-
Centers for Medicare & Medicaid Services
-
Federal Communications Commission
-
Minnesota Supreme Court
-
New York State Insurance Department
-
Pension Benefit Guaranty Corporation
The AAA partners with state governments to administer fair, efficient, and standardized arbitration and mediation services for automobile insurance disputes. Select your state below to access program details, filing tools, and key resources.
Authorized under the Illinois Insurance Code, the AAA provides arbitration and mediation options for UM/UIM disputes across the state.
Efficient arbitration case management for Minnesota automobile insurance disputes, in partnership with the Minnesota Supreme Court.
The AAA’s secure online platform for managing no-fault insurance cases in New York, with real-time tools for case tracking, settlements, and more.
Impact
A Long History of Working with Government
The AAA is named in hundreds of federal, state, and local government statutes, regulations, and orders. Its ADR programs have:
- Streamlined processes for handling disputes.
- Provided impartial and transparent resolution systems.
- Reduced burdens on courts and agencies.
Our organization is unique in that governments and legislatures will often partner with us by designating the AAA in legislation and other government actions. As a not-for-profit public service organization, many entities, including Congress, federal agencies, state legislatures, and local governments, have the confidence and trust in the AAA to delegate these important ADR functions in this manner.
Detailed information, including citations, on how the AAA has worked with federal and state governments to implement ADR programs is available in the AAA factsheet “The AAA – A Long History of Working with Government”.
Case studies
Automobile Industry Special Binding Arbitration Program
This comprehensive nationwide arbitration program, developed in collaboration with Congress, showcases the American Arbitration Association’s expertise in designing and administering impactful ADR programs.
Detailed information on this innovative use of ADR can be found in our publication “A Report to Congress on the Automobile Industry Special Binding Arbitration Program."
Panelists bring deep knowledge of government operations, administrative law, public policy, and regulatory frameworks—resolving disputes with a nuanced understanding of the public sector. Several of our panelists have served as arbitrators and mediators for the FMCS, the NMB, and Presidential Emergency Boards.
Panelists from the AAA uphold the highest standards of impartiality to provide a fair and balanced resolution process.
The AAA is committed to maintaining a diverse roster of arbitrators and mediators, reflecting its ongoing mission to build a more representative ADR field that mirrors the different perspectives, experiences, and backgrounds of our users.
Many panelists have long careers in government or public service roles, offering the practical knowledge and legal acumen needed to navigate the complexities of governmental disputes.